Diagnosis, repair, and optimisation for sites that aren't performing.
A slow, broken, or insecure website is costing you business right now. Artomotiv's troubleshooting service gets to the root of the problem fast — whether it's a crashed plugin, a hacked site, a Google penalty, or a checkout that doesn't convert. We fix it, document it, and make sure it doesn't happen again.
From broken layouts and plugin conflicts to white screens and error codes — we diagnose and fix website issues quickly and thoroughly, with full documentation of what was wrong and what was done.
A 1-second delay costs you 7% of conversions. We audit your site's load time, identify bottlenecks, and implement optimisations that make a measurable difference.
Hacked sites, injected malware, blacklisted domains — we clean, secure, and harden your website against future attacks. Then we monitor it so you don't have to.
- STEP 01
Audit
Full technical audit of your site's issues.
- STEP 02
Report
Clear breakdown of problems and priority fixes.
- STEP 03
Fix
Systematic resolution with no collateral damage.
- STEP 04
Test
Full QA across devices and browsers post-fix.
- STEP 05
Document
Written record of all changes made.
- STEP 06
Protect
Recommendations and tools to prevent recurrence.
Quick Fix
R850
Single isolated issue — broken page, plugin error, form not sending, etc.
- ✓1 issue diagnosed and fixed
- ✓Same-day turnaround for most issues
- ✓Fix report
Full Audit & Repair
R2,500
For sites with multiple issues or unknown underlying problems.
- ✓Full technical audit
- ✓Up to 5 issues resolved
- ✓Performance check
- ✓Security scan
- ✓Detailed report
Monthly Care Plan
R1,200/mo
Ongoing peace of mind — we monitor, maintain, and fix before you even notice something's wrong.
- ✓Monthly health check
- ✓Unlimited small fixes
- ✓Plugin & theme updates
- ✓Priority response
Most isolated issues are resolved within 24 hours. Complex problems are scoped and communicated upfront.
Yes. Malware removal, security hardening, and blacklist removal are all covered under our security service.
For most fixes, yes. We use secure credential handling and document all access for your records.
Absolutely — we work on any WordPress or HTML-based site regardless of who built it.
Tell us about your web troubleshooting project. We'll come back within 24 hours.
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