Privacy Policy.
Last updated: October 2026 · Compliant with POPIA (South Africa)
Who we are
Artomotiv Media is a digital and creative agency based in Sandhurst, Sandton, Johannesburg, South Africa. We provide web development, graphic design, media consulting, printing and technology services. You can reach us at sb@artomotiv.co.za or 076 865 4325.
What information we collect
When you contact us or complete a form on this website, we collect the details you provide: your name, email address, phone number, company name and the details of your enquiry or project. We also collect limited technical information (such as pages visited and general device data) through privacy-respecting analytics to understand how the site is used.
Why we collect it
We use your information to respond to your enquiries, prepare quotes, deliver the services you request, and keep records of our work together. With your consent, we use analytics to improve our website. We do not sell your personal information to anyone.
Lawful basis (POPIA)
We process personal information in terms of the Protection of Personal Information Act, 2013 (POPIA). Processing is based on your consent (when you submit a form or accept analytics cookies), on the performance of a contract or steps toward one (when you request a quote or service), and on our legitimate interest in running and improving our business.
Cookies and analytics
This site uses a cookie consent banner. Analytics cookies only load if you accept them. If you decline, no analytics data is collected. You can change your choice at any time by clearing your browser storage and reloading the site.
Who we share it with
We share personal information only with the service providers needed to run this website and deliver our services — for example our hosting, database and email providers — under appropriate confidentiality and security obligations. We never share your details with third parties for their own marketing.
How we protect it
Access to personal information is restricted to authorised personnel. Our systems use encryption in transit, access controls and row-level security on our database. Form uploads are stored in a private, access-controlled storage area.
How long we keep it
We keep enquiry and project records for as long as needed to deliver our services and meet legal and accounting requirements, after which they are securely deleted or anonymised.
Your rights
Under POPIA you may request access to the personal information we hold about you, ask us to correct or delete it, object to processing, or withdraw consent at any time. To exercise any of these rights, email sb@artomotiv.co.za. You also have the right to lodge a complaint with the Information Regulator (South Africa) at inforeg.org.za.
Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page.
Questions about your data? Email sb@artomotiv.co.za.